Data Protection Policy

23bajeevip's Privacy Policy

A transparent look at how securely your personal data is handled by us

Last Updated: January 1, 2026
Applicable to: All Users
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This Privacy Policy is effective from 1 January 2026

1 Introduction and Purpose

Your trust is our most valuable asset. When you register with 23bajeevip or use any of our services, you share certain personal information with us. This Privacy Policy explains in full how that information is collected, used, and kept secure.

23bajeevip believes privacy is a fundamental right. We never sell your data or use it for unnecessary purposes. Our goal is to collect only what is needed to operate the platform and protect it with the highest level of security.

This policy applies to all 23bajeevip services, including the https://23bajeevip.pro website and mobile app. Continued use of the platform indicates that you have read and accepted this Privacy Policy.

In Summary: 23bajeevip uses your information solely to improve our services and maintain a safe gaming environment. Your data is never shared with third parties without your consent.

2 What data we collect

23bajeevip collects only the data necessary to provide our services. We have three main sources of data collection — information you provide directly, data collected automatically, and information received through third parties.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number Age Verification and KYC
Contact Information Mobile number, email address Account communication and security
Financial information BKash/Nagad/Rocket number, transaction history Payment Processing
Device Information IP address, browser, operating system Security and Fraud Prevention
Gaming data Bet history, win and loss records Responsible Gaming Monitoring
Usage Data Login time, page visits, session duration Service Improvement

Note: 23bajeevip never stores your full bank account number or complete card details. Payment information is always kept in encrypted form.

3 How Your Data Is Used

23bajeevip uses the data it collects for the purposes listed below. Each use has a legitimate basis, and your data is never used beyond those stated purposes.

  • To create, manage, and secure your account
  • To process deposit and withdrawal transactions
  • To complete age verification and KYC
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To provide customer support and resolve complaints
  • To support and manage responsible gaming programs
  • To fulfil legal obligations
  • To keep you informed about new offers, bonuses, and updates (with your consent)
  • To analyse and improve platform performance

Marketing Communications: If you no longer wish to receive promotional messages from 23bajeevip, you can unsubscribe at any time by contacting our support team. Disabling marketing messages will not affect essential account-related communications.

4 How Long Your Data Is Retained

23bajeevip does not retain data longer than necessary. Retention periods are determined by legal obligations, business needs, and security requirements.

  • Active Account Data: Retained for the lifetime of the account
  • Financial transaction records: minimum 5 years after account closure (as required by law)
  • KYC documents: retained for up to 3 years after verification
  • Customer support records: retained for up to 2 years
  • Log Files & Technical Data: Up to 12 months
  • Marketing Preferences: Removed immediately upon your request

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.

5 Who Your Data Is Shared With

23bajeevip does not sell your personal data. In limited circumstances, necessary information may be shared with trusted third parties.

  • Payment Providers: Only the data necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • KYC verification provider: A controlled amount of data is shared for identity verification purposes.
  • Law enforcement agencies: Data may be disclosed if required by law or court order.
  • Cybersecurity Partner: Limited data is shared solely for fraud detection and prevention purposes.
  • Business Succession: In the event of a company merger or acquisition, you will be notified in advance.

Important: All third parties with whom data is shared are contractually obligated to comply with 23bajeevip's privacy standards. They are not permitted to use your data for their own purposes.

6 Cookies and tracking technologies

23bajeevip uses cookies and similar technologies on its website and app. These enhance your browsing experience and help customize the platform to your preferences.

  • Essential cookies: Essential for maintaining login sessions and security — these cannot be disabled.
  • Functional cookies: Used to remember your language, theme, and preference settings.
  • Analytics Cookies: To understand which pages are most visited — data is anonymized.
  • Security Cookies: To detect suspicious logins and identify fraudulent activity.

You can disable non-essential cookies at any time through your browser settings. However, some features may become limited as a result.

7 Your data rights

As a 23bajeevip user, you have important rights over your own data. Contact our support team to exercise any of these rights.

  • Right to Know: You can request to know what information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under applicable conditions.
  • Right to Restrict Processing: You may request that data processing be temporarily restricted under certain circumstances.
  • Right to Data Portability: You can request a copy of your data in a structured, portable format.
  • Right to object: You may opt out of marketing communications at any time.

Please Note: Due to legal obligations, certain data (such as financial transaction records) may not be eligible for deletion before a specified period. Our support team can provide further details.

8 Data Security Measures

23bajeevip uses industry-leading technology to protect your data. Multiple layers of security ensure that no unauthorized party can access your information.

  • All data is stored with 256-bit AES encryption
  • Data transmission secured with SSL/TLS protocol
  • Two-Factor Authentication (2FA) Support
  • Regular Security Audits and Penetration Testing
  • DDoS attack prevention system
  • 24/7 Cybersecurity Monitoring
  • Regular data protection training for staff

That said, no online platform can guarantee 100% security over the internet. We encourage you to take precautions on your end — use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

9 Protection of minors' data

23bajeevip strictly does not collect personal data from anyone under the age of 18. Age verification is mandatory at registration. If it is discovered that a minor has created an account, that account will be immediately closed and all associated data will be permanently deleted.

To parents and guardians: If minors are present in your household, please enable parental controls on your device and always keep your 23bajeevip account password-protected. Contact our support team if you have any concerns.

10 Privacy Policy Updates

23bajeevip may update this Privacy Policy from time to time. Changes may be driven by new services, legal updates, or security improvements. We will always notify you in advance of any significant changes.

  • Before any major changes, an SMS or in-app notification will be sent to your registered mobile number
  • The "Last Updated" date of the revised policy will be displayed at the top of this page
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • If you do not wish to accept the updated policy, you may request to close your account

11 Contact and Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team directly.

  • Email: [email protected]
  • Live Chat: Click the chat icon on the right side of the platform
  • Support Hours: 7 days a week, 24 hours a day

Complaint timeframe: We aim to provide an initial response within 48 hours of receiving a privacy-related complaint and a full resolution within 7 business days.

Why your data is fully secure at 23bajeevip

Our data protection measures follow the highest industry standards

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit AES encryption. SSL/TLS protocol is used for all data transmission, so your information cannot be intercepted in transit.

Strict KYC verification

Age and identity verification (KYC) is mandatory for every account. This is not just a regulatory requirement — it also protects your account from unauthorised use.

Your Data Is Never Sold

23bajeevip never sells your personal data to advertisers or third parties. Your information is used exclusively for operating our services.

Limited Retention Period

A specific retention period is defined for each type of data. Once that period ends, the data is securely deleted — we never hold on to data beyond what is necessary.

24/7 Security Monitoring

Our cybersecurity team monitors systems around the clock. Any unusual activity is detected and acted upon immediately.

You're in control

Opting out of marketing messages, viewing your data, or requesting corrections — you are in full control. Our support team is always on hand to help.

Frequently Asked Questions

Most Frequently Asked Questions About the Privacy Policy

No. Your mobile number is used solely for account verification, OTP delivery, and critical security alerts. It is never shared with advertisers or any third party. There are no exceptions to this rule outside of legal obligations.

Yes, completely secure. Your payment details are stored in encrypted form and used only to process transactions. Even 23bajeevip staff cannot directly view your payment information — it is handled exclusively by the system.

Most data is deleted upon account closure. However, financial transaction records must be retained for a minimum of 5 years due to legal obligations. After that period, those records are also permanently deleted. KYC documents are retained for up to 3 years.

Yes, but solely for your protection. Gaming patterns are analyzed under our responsible gaming program to identify potentially problematic behavior. This data is never used for advertising or any commercial purpose.

Essential cookies cannot be disabled — they are required for login sessions and security. Disabling analytics and functional cookies will not affect core platform features. However, the platform may not remember your language or theme preferences.
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Your data is fully protected at 23bajeevip. Register now and enjoy a world-class gaming experience.

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